Technological advancements have significantly enhanced the 360 Feedback process—streamlining administration, improving data analysis, elevating feedback quality, and expanding access to development resources. Given the growing interest in Artificial Intelligence (AI), we examined its current role in 360 Feedback in the 8th Edition of Current Practices in 360 Feedback. Since the process relies on human observations of behavior, its compatibility with AI—designed for large-scale data inference—is limited. Unsurprisingly, only 5% of organizations report using AI in their 360 programs (see Figure 11), primarily for group-level data summarization and survey design, rather than individual feedback analysis.
While AI continues to evolve, its present applications in 360 Feedback remain minimal. Request a copy of the full study here or by contacting marketing (at) 3dgroup.net.
